Home › Privacy Policy

Privacy Policy

Last updated: June 15, 2026

At EreMax™, we place great importance on protecting your privacy. This policy explains what personal data we collect, why, and how we use it when you visit our site or place an order.

1. Data Controller

The data controller is EreMax™, reachable by email at help@ere-max.site or by phone at +1 202-232-4047 (Monday to Friday, 9am–6pm CET).

2. Data We Collect

Identity and contact data: first name, last name, email address, postal address, phone number.
Order and payment data: products ordered, amount, purchase history. Banking data is processed directly by our secure payment provider and is not stored by us.
Technical data: IP address, browser type, pages viewed, via cookies and audience measurement tools.

3. How We Use Your Data

Process and ship your orders;
Provide customer service and handle returns or refunds;
Send you information about your orders;
With your consent, send you promotional offers;
Improve our site and services.

4. Email Unsubscribe

How to unsubscribe from our emails:

Open any marketing email received from us.
Scroll to the bottom of the message and click the "Unsubscribe" link. This link appears in the footer of all our marketing emails.
Your unsubscribe request is recorded immediately and takes effect within 10 business days at most.

You can also write to us at help@ere-max.site with the subject "Unsubscribe": we will remove your address from all our mailing lists.

Unsubscribing only applies to marketing communications. We will continue to send you emails related to processing your orders (confirmation, shipping, refund), which are necessary for fulfilling the contract.

5. Cookies

Our site uses cookies necessary for its operation, as well as audience measurement and advertising cookies. You can adjust or refuse cookies from your browser settings at any time.

6. Data Sharing

Your data may be shared with our service providers (payment, logistics, email) only to the extent necessary to fulfill your order. We never sell, rent, or exchange your personal data with third parties for marketing purposes.

7. Data Retention

Your data is kept for as long as necessary for the purpose of processing, then archived in accordance with legal obligations (particularly accounting and tax requirements).

8. Your Rights (GDPR)

In accordance with the General Data Protection Regulation, you have the right to access, rectify, erase, restrict, port, and object to the processing of your data. To exercise these rights, write to us at help@ere-max.site.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

10. Contact

For any questions about this policy, contact us at help@ere-max.site or via our contact page.

← Back to Home